SCI Trainingv
Business Partnersv
About Us
* IT Service Management
 IT Service Management :
ITSM is process-focused and in this sense have ties and common interests with process improvement movement, frameworks and methodologies. The discipline is not concerned with the details of how to use a particular vendor's product, or necessarily with the technical details of the systems under management.  

All FrontRange ITSM modules share a common architectural platform, including a reporting and analytics dashboard, business processing automation, multi-tenant data structure and integration platform, and a next generation customization platform to extend the solution capabilities based on unique business requirements.

The common platform approach reduces the complexity of the IT infrastructure, lowers total cost of ownership (TCO), and streamlines business processes.  The FrontRange Foundation architecture includes the FrontRange Configuration Management Database (CMDB), ensuring that all IT business processes have direct access to the enterprise service model and shared IT asset repository.

The standards-based Foundation allows easy integration with similarly standard third party components, protecting your current investment in these components.  

Considering a new model for business-aligned service management?  Look no further – with FrontRange ITSM, continual service improvement is a reality.

ITSM Brochure ITSM Incident Management
Microsoft frontrange Kaspersky Kaspersky Kaspersky Sage Interactive Intelligence Micromain Vineyardsoft Kaspersky
Home | Support | Download | Contact Us    
© 2010 StrategyConsult International. All rights reserved.
  Facebook  Facebook   Facebook